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Why was I charged before receiving my cryptocurrency?
Why was I charged before receiving my cryptocurrency?
C
Written by Constantine
Updated over 2 years ago

Charging money before the transaction confirms your payment method is valid and operational, and that there are enough funds to cover the cost of the transaction.

What happens if the transaction gets rejected after a charging money from my card?

If, for some reason, your transaction fails or is cancelled, we will issue a refund. Depending on your bank, the refund can take up to 10 business days. Rest assured, we always refund money for failed transactions.

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